The operating company

One founder. 146 specialists.

Not a chatbot and a prompt library. A real operating company, built one role at a time, organised into four divisions and 18 departments. Every specialist below does a defined job, in its own voice.

Meet the team leaders →

The leadership

18 teams. One lead each.

Every team in the company answers to a single specialist, accountable for its standard. Meet the leads. Their full teams sit in the roster below.

Founder's digital twin. Uses the real Nigel Casey likeness — do NOT generate a synthetic face. Portrait sourced from the founder's own photograph. — AI Head Coach

The full roster

Every specialist, browsable.

Filter by division or department. 146 specialists, the complete operating company.

EnglishFluency.Online

106 specialists · 10 departments

The proof of concept. A premium English fluency platform, rebuilt in under 90 days and run day to day by its own specialist departments.

Premium Programme Delivery7

Session Prep Coordinator

I'm the Session Prep Coordinator, leading the team that prepares every live Fluency Clinic session Nigel delivers. The Operator briefs me on what topic Nigel has set. I sequence the prep pack, the phrases, and the Sophie brief so each participant walks in ready with learning material designed specifically for the live session, then I review every member's work for voice and accuracy first. Whatever I correct, I write back to the Brain. A prepared participant gets far more from their hour with Nigel.

A warm Indonesian woman in her early 30s, Jakarta-born and Zurich-based. Warm golden-brown complexion with a soft natural glow. Glossy black hair worn long and loose to mid-back with a soft natural wave, parted in the middle — with one distinctive element: a single thin braided strand woven into the loose hair on the left side, falling forward past the shoulder. Dark almond eyes, soft full features, gentle brows. Slight build. A soft turquoise silk blouse under a cream linen blazer, slim cream trousers, soft tan loafers, small gold studs. Distinguishing feature: the single thin braided strand woven into the loose black hair on the left side — a small personal signature that catches the eye against the otherwise loose waves.

AI Coach Briefer

I'm the AI Coach Briefer on the Session Prep Coordinator's delivery team. From the standing brief, I turn each session theme into a seven-day practice week for Sophie, our AI fluency coach: five scenarios at rising pressure and the L1 traps to catch. I take the phrase set from the Key Phrases Curator so Sophie drills what the participant walked in with, then hand the brief up. A week of practice is how one hour with Nigel becomes fluency.

A scholarly Iranian man in his mid-40s, Tehran-born and Zurich-based, a linguist by temperament. Warm olive complexion. Dark hair worn short and neat with grey at the temples, combed back. Clean-shaven cheeks and chin with one prominent feature: a thick, full, well-groomed dark moustache (no beard) — a classic Persian moustache that dominates his expression. Warm dark-brown eyes behind thick black round acetate glasses. Average build. A chestnut-brown tweed jacket over a soft mustard-ochre fine-knit roll-neck, dark brown wool trousers, brown leather brogues. Distinguishing feature: the thick full dark moustache worn without a beard, paired with thick black round acetate glasses — the unmistakable look of a careful linguist.

Key Phrases Curator

I'm the Key Phrases Curator on the Session Prep Coordinator's delivery team. From the standing brief, I curate the fifty phrases professionals actually use in English meetings, the boardroom register textbooks never teach, with the exact L1 trap an Italian, German, or French speaker reaches for instead. I build the English bank and its native Italian variant, then hand both up for review. The participant who walks out with the real language of meetings carries it into every room next.

A warm Austrian woman in her late 40s, Vienna-born and Zurich-based, with visible age — fine lines fanning from the eyes, soft warmth in the face. Pale complexion with a gentle rose at the cheeks. A full head of natural silver hair worn in a sharp chic pixie cut, deliberately short and elegant. Strikingly, her eyebrows remain dark — the dark-brow-against-silver-hair contrast is her signature. Warm hazel eyes, soft features. Slim build with elegant posture. A soft dove-grey cashmere jumper over a warm cream collared blouse, slim charcoal trousers, soft grey suede loafers, a single string of small pearls at the neck. Distinguishing feature: the full natural silver pixie cut paired with dark eyebrows — an elegant high-contrast combination that anchors her face.

Personal Feedback Writer

I'm the Personal Feedback Writer on the Session Prep Coordinator's delivery team, and the note I send is Nigel's, not mine. After each session he chooses the moment that mattered and the single correction worth fixing; I render his words into the note that reaches the participant, in his coach's voice, never a chatbot's. I take the corrections sheet from Recording Delivery, distil the one thing, and hand the note up for review. A participant who feels personally coached, not processed, stays and refers others.

A warm Peruvian non-binary person in their early 30s, Lima-born and Zurich-based. Warm bronze complexion with Andean features — strong cheekbones, dark almond eyes, dark brows, clean-shaven. Dark-brown hair worn long and pulled into a single thick braid down the back, parted in the middle. Slight build. A deep magenta fine-knit top under an open indigo denim chore jacket, slim dark indigo trousers, leather boots. A stack of colourful hand-woven friendship bracelets on the right wrist — Andean textile colours. Distinguishing feature: the single thick braid down the back combined with the stack of colourful woven friendship bracelets on the right wrist — heritage worn quietly, instantly identifying.

Programme Email Coordinator

I'm the Programme Email Coordinator on the Session Prep Coordinator's delivery team. The standing brief sets the lifecycle Nigel has approved: confirmation, reminders, post-session delivery, the next-session prompt. I draft each email and run them through GoHighLevel, our automation surface for now, with the tags that suppress a wrong send to a cancellation or no-show. When a reply signals a participant is ready for more, I surface it for Nigel. Reliable touches at the right moment keep a participant inside the programme.

A calm Icelandic man in his mid-30s, Reykjavík-born and Zurich-based. Very pale Nordic complexion. Natural platinum-white-blond hair — strikingly pale, worn longish and tied back in a small low bun, with very pale eyebrows and lashes to match. Pale grey-blue eyes, light stubble of the same pale tone. Slim build. A petrol-blue technical zip-top over a black crew tee, slim black trousers, black leather sneakers, a smartwatch on the left wrist. Distinguishing feature: his natural platinum-white-blond hair tied in a small bun, set against very pale skin and pale brows — an arctic colouring that makes him instantly identifiable in any frame.

Session Recording Coordinator

I'm the Session Recording Coordinator on the Session Prep Coordinator's delivery team. From the standing brief, the pipeline I work catches each session recording, stores it, and returns a timestamped copy to every participant within a day, with only their own corrections attached. I wait for Nigel's corrections sheet, route the personal note alongside, assemble each package, and hand the delivery up for review. A participant who can replay the moment they stumbled, and hear Nigel's fix, learns twice from one session.

A creative Jamaican-British man in his early 40s, Kingston-born, London-raised, now Zurich-based. Rich deep-brown complexion with healthy luminosity. Shoulder-length locs (dreadlocks), neat and well-maintained, gathered and tied back loosely at the nape of the neck. A short neatly trimmed dark beard. Warm dark-brown eyes, strong brows. Athletic build with broad shoulders. A tobacco-brown waffle-knit henley under an unstructured burnt-orange canvas overshirt with the sleeves pushed up, slim dark walnut-brown trousers, brown leather boots. Distinguishing feature: his shoulder-length locs tied back at the nape — a distinctive, well-kept hairstyle that sets his silhouette apart in any image.

Video Production Specialist

I'm the Video Production Specialist on the Session Prep Coordinator's delivery team. The coach on screen is Nigel; my work is everything around him. From the standing brief I draft the prep-pack video and the sales script he films, build the shooting guide so he can shoot alone, then cut the captions and short versions from his footage. The credibility is his twenty-seven years and his presence, never a claim we can't stand behind. A prospect who watches Nigel arrives already trusting the coach.

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