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Product 07

The Diagnostic + Loom Review Queue

Give every qualified prospect a personal 60-second video about their specific situation, and spend 60 seconds making it.

For advisors whose personal authority closes deals but whose calendar cannot absorb unqualified calls.

Request a live demoIn daily use on a live consulting pipeline

The problem

The discovery call has a structural flaw: it costs the same founder time whether the prospect buys immediately or was never going to. You find out which on the call, after 30 to 45 minutes you cannot get back.

Automating qualification solves that and creates a new problem. Fully automated follow-up feels cold, and removes the human signal that justifies a premium price. What works is qualifying automatically and then delivering a human moment quickly, personally, and at a volume one person could not otherwise sustain.

The team that delivers it

Diagnostic Conversation Designer
Diagnostic Conversation Designer
Diagnostic Conversationalist
Diagnostic Conversationalist
Lead Qualification Specialist
Lead Qualification Specialist
Personalised Video Scriptwriter
Personalised Video Scriptwriter
Video Delivery Coordinator
Video Delivery Coordinator
Conversation Pack Reviewer
Conversation Pack Reviewer

What it does

Every prospect goes through a structured AI diagnostic first, a 5 to 10 minute conversational intake that surfaces their real situation, their problem, their budget signals and their urgency.

The Lead Qualification Specialist scores fit and produces a three-bullet talking-point script written for that specific prospect. It lands in your review queue.

You open your phone, read three bullets, record 60 seconds. The Video Delivery Coordinator packages the recording into a branded landing page carrying the prospect's name and context, delivers it by email or WhatsApp, and logs the delivery in your CRM.

The prospect receives a personal video referencing their own words, within hours of their diagnostic.

Shipped with a review queue admin in daily use. Qualification pipeline and video delivery both production-proven.

The strategy it enables

High-touch conversion without high-touch time. The perceived effort signals the value of the engagement before a price is mentioned, and for agencies it becomes the qualification layer in front of any paid audit or strategy session.

Who it is for

  • Solo consultants and boutique agency ownersWhose personal authority closes deals but whose time cannot scale to every unqualified lead.
  • High-ticket advisors running free auditsUsing a diagnostic as top-of-funnel and needing a human touchpoint that does not consume the funnel.
  • Productised service foundersWho need scale and personality in the same follow-up, without being on every call.

Pricing

Starter

CHF 490 / month

  • Up to 50 qualified leads a month
  • Founder review queue with scripted talking points
  • Automated video delivery by email
Start here

Annual licence

CHF 8,900 / year

  • Full pipeline on your infrastructure
  • Custom diagnostic question matrix
  • White-label for agencies
Start here

This product was built inside the Nigel Casey consulting practice and adapts to any high-ticket offer. The diagnostic question matrix and scoring criteria are rebuilt around your qualification standard during onboarding.

Technical documentarchitecture, integrations, setup

Stage 1: diagnostic intake

  • Diagnostic Conversation Designer builds the question logic and branching
  • Diagnostic Conversationalist runs the intake as web chat
  • Duration: 5 to 10 minutes
  • Output: structured prospect dossier as JSON

Stage 2: qualification and scripting

  • Lead Qualification Specialist scores fit, budget and urgency from 0 to 100
  • Three-bullet founder script generated per prospect
  • Personalised Video Scriptwriter expands the bullets into a 60-second framework
  • Output: a queued item in the founder dashboard

Stage 3: recording

  • Record on your phone, or via Loom, Sendspark or Vidyard on your own account
  • Upload through the web interface or from mobile
  • Target length: 60 seconds

Stage 4: packaging and delivery

  • Branded landing page with prospect name and context header
  • Dynamic theming from the prospect's company domain where available
  • Custom logo, colour and font injection, mobile-optimised player
  • Delivery by email via SMTP or SendGrid, WhatsApp Business API, or SMS via Twilio
  • CRM sync, delivery log and open tracking

Hosting, CRM and setup

  • Video hosting: Loom, Sendspark or Vidyard on your own account, or self-hosted on Supabase Storage
  • CRM: GoHighLevel, HubSpot, Airtable, Salesforce via webhook
  • Week 1: diagnostic question design, scoring criteria, CRM integration
  • Week 2: delivery configuration, branded page template, WhatsApp API setup